Colorado consumer complaints hit all time high in 2023

DENVER (KDVR) — The first week of March marks National Consumer Protection Week, and Colorado Attorney General Phil Weiser sent out updated information on the top complaints of 2023.

“The painful reality is too many businesses are cutting corners, putting unfair burdens on consumers and engaging in deceptive practices,” said Weiser.

The AG sent out a list of the top 10 complaints in 2023, a year that he said had the highest amount of Colorado consumer complaints.

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In 2023, there were 20,390 complaints filed, topping 20,000 complaints for the first time.

“Thankfully, consumers are increasingly aware that we are there for them, and they are reporting problems to us. Complaints filed by consumers don’t just help us resolve individual consumer issues where we can do so, but they also help us protect other consumers by informing our enforcement efforts to hold bad actors accountable,” Weiser said.

With 2023 seeing the highest amount of complaints, according to Weiser, the total number of complaints rose 14% from 2022.

The AG’s office released the top 10 types of complaints and inquiries received in 2023.

To date, Weiser stated he has secured over $400 million in refunds, restitution, credits, and debt relief for Colorado consumers.

If you have a complaint, the attorney general’s office said consumers should report scams, fraud, and other complaints at StopFraudColorado.gov or by calling 800-222-4444.

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