Carilion’s Roanoke campus recognized by ACS for commitment to high-quality surgical care

ROANOKE, Va. (WFXR) — Carilion’s Roanoke Campus is now one of the only 17 systems nationwide to receive the Focused Verification designation from the American College of Surgeons (ACS) Quality Verification Program (QVP) in the Nation.

This new verification designation also marks Carilion as the second health system in the Commonwealth to receive the honor. The campus includes Carilion Roanoke Memorial Hospital and Carilion Roanoke Community Hospital.

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The QVP offers hospitals a proven, standardized method for establishing, measuring, and improving their quality structure across all surgical departments. Carilion says being in partnership with ACS, shows its commitment to giving their surgical teams the necessities to provide the highest quality care.

“The ACS has a long history of helping patient care providers and health care organizations improve how they care for patients. Working with them is an amazing opportunity to have access to their expertise and tools to examine our systems and processes. It’s an honor to be recognized with this prestigious designation,” said Dr. Jacob Gillen, Carilion’s Associate Chief Quality Officer and Medical Director of Surgical Quality.

It’s been almost a year of reviewing the surgical processes and outcomes for every specialty and collecting data from departments across the health system to submit to ACS. Carilion had an extensive two-day Virtual visit with the ACS that included surgeon interviews, peer reviews, and more.

Carilion’s Co-Director of Surgical Quality, Dr. T.A. Lucktong said participating in the QVP gave their medical center a better understanding of the processes and resources to provide the best care to patients.

“Being an ACS Surgical Quality Partner signifies our center’s commitment to patient care that aligns with the highest standards in surgical quality,” said Dr. Lucktong.

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