J.D. Power Initial Quality StudySM (IQS) measures the quality of new vehicles after 90 days. Both defects/malfunctions and design-related problems are measured, categorized, and analyzed. Good news this year is that new-vehicle quality rises by 3% from 2014, principally due to improvements in the quality of non-premium models and enhanced new-vehicle quality from Korean brands.
However, even with these quality improvements, entertainment and connectivity remain the most problem-prone areas for new car owners for a third consecutive year. "Smartphones have set high consumer expectations of how well technology should work, and automakers are struggling to match that success in their new vehicles," said Renee Stephens, vice president of U.S. automotive quality at J.D. Power. Yet, all 10 of the most problem-free new car, truck, SUV, and van models are offered with infotainment systems and in-vehicle connectivity.
In the gallery that follows, the 10 models with the fewest problems per 100 vehicles (PP100) as measured in the 2015 IQS are listed in order from the highest to lowest number of problems. Note: A lower PP100 score reflects higher quality. In the case of a tie, models are listed in alphabetical order.