New York Times Turns to Facebook, Twitter After Website Outage
After the New York Times’ website went down Wednesday morning, the newspaper began posting breaking news to its Facebook page and Twitter while attempting to fix the issue.
According to the company’s official Twitter feeds, the outage — affecting both NYTimes.com and email — was due to an internal “server isssue,” contrary to an earlier report that a cyberattack was to blame.
RT @nytimes: The New York Times Web site is experiencing technical difficulties. We expect to be back up shortly.—
NYTCo Communications (@NYTimesComm) August 14, 2013
The primary NYTimes.com site was restored at about 1:45 p.m. Eastern, although the corporate nytco.com website remained down as of 3:30 p.m. Eastern. The paper told users to follow reporters on Twitter for news updates:
We are having technical problems on nytimes.com – please follow @RobertMackey for Twitter updates on Egypt crackdown—
NYTimes Lede Blog (@thelede) August 14, 2013
In a notice posted on the website Wednesday afternoon, the newspaper said, “As you may know, our Web site was unavailable for a period of time earlier today. The outage occurred within seconds of a scheduled maintenance update, which we believe was the cause. We are working on fully restoring service and apologize for any inconvenience.”
The website went down shortly before 11:30 a.m. Eastern:
Part 1/3: As you are undoubtedly aware, we are experiencing a server issue that has resulted in our e-mail and Web site being unavailable.—
The New York Times (@nytimes) August 14, 2013
We believe the outage is the result of an internal issue, which we expect to be resolved soon. (2/3)—
The New York Times (@nytimes) August 14, 2013
We will communicate further when we have more information. – from @NYTimesComm (3/3)—
The New York Times (@nytimes) August 14, 2013
During the outage, the newspaper published several news stories on Facebook in their entirety, including this dispatch on the latest political violence in Egypt.
In January, The New York Times reported that Chinese hackers had “persistently attacked” the newspaper for four months, “infiltrating its computer systems and getting passwords for its reporters and other employees.” Other news orgs have been targeted by Chinese hackers, including Bloomberg News and the Wall Street Journal.
The Times’ outage Tuesday prompted a wave of reaction online, including this wisecrack from The Onion:
BREAKING: @nytimes Receives Pulitzer For Coverage Of 'Http/1.1 Service Unavailable' Story—
The Onion (@TheOnion) August 14, 2013
Related stories
Twitter Lures Top Google Exec to Focus on Entertainment Biz (Exclusive)
Twitter Video Ads Coming to James Franco Roast, 30-Plus Other Viacom Programs
Twitter Drives Up TV Ratings for Only 29% of Shows: Nielsen Study
Get more from Variety.com: Follow us on Twitter, Facebook, Newsletter
