Tamlynn Yoder, 25, of Lake Park, Fla., lost her job at Outback Steakhouse after she complained in a social media post about not getting a tip.
Christ Fellowship Church placed a $735 takeout order and sent someone to pick it up. They did not leave a gratuity for the order.
“We take the order over the phone, we put the order together, take payment and then take order to the car,” Yoder told the Palm Beach Post. “It’s a lot of work just as much as serving.”
Yoder took to Facebook in frustration and called out Christ Church on not leaving a tip, but didn’t mention where she worked.
A friend of Yoder’s told her to delete the post and that he would call the church about the tip. When Yoder came into work the next day, she was told that the church had been given a full refund and that she was fired.
Cathie Koch, a spokeswoman for Outback Steakhouse, told the Post that it’s company policy to not allow employees to post on social media about customers and wouldn’t discuss specifics of this incident.
“We did not call the restaurant to have her fired; we wanted to get the situation resolved,” said David Lonsberry, an executive director of business for Christ Fellowship, in an interview with the Post.
Lonsberry went on to say that the person they sent to pick up the food didn’t realize that a tip is customary on takeout orders.
“He probably didn’t know to tip since it was a rush of the moment thing,” said Lonsberry. The volunteer was sent because Outback’s delivery service was delayed.
Yoder is looking for a new job and says that she’ll stay in the service industry. “One day I would like to own my own restaurant,” Yoder told the Post. “I love this business.”
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