V&A takes welcoming visitors back to new heights

Dale Chihuly's hanging glass sculpture gets a special dusting, as the V&A in London prepares to reopen after pandemic shutdown. (Aug. 5)

Video Transcript

TRISTRAM HUNT: So we will be limiting numbers. It's free, timed ticketed entry. To begin with, we are just using the ground floor galleries.

Lots of hand sanitizer. Masks are now mandatory inside the museum once we're open. So there will be a few differences.

I think people have missed a sense of the real and the authentic. I think we all drained by Zoom meetings and Google Hangouts. And we also just want to look at things for ourselves we don't want to be told what to look at. We want to wander and catch a glimpse of something. So being in galleries, I think, will be really good for the soul.

The closure of the museum has absolutely hit our finances. The government supported us this financial year, and we're very, very grateful. But with no foreign tourists, with concerns about using the underground still, people not traveling huge amounts in the UK, our numbers are going to be right down. So on the one hand, this is a great time to visit the V&A. But on the other hand, ourselves, like many cultural institutions, are really feeling the hit in terms of our finances.