I traveled in first and business class on trains across Europe. There was just a $3 difference but the cheaper one was better.

Insider's reporter compared every aspect of first and business class on two different Trenitalia trains in Europe.
Insider's reporter compared every aspect of first and business class on two different Trenitalia trains in Europe.Joey Hadden/Insider
  • I recently rode a Trenitalia Frecciarossa train from Venice to Rome in business class.

  • A few days later, I rode a Trenitalia EuroCity train from Milan to Zürich in first class.

  • Both rides cost about $100 each, but I thought the business-class train was faster and more luxe.

I recently traveled around Italy and Switzerland by train and tried business and first-class cars in hopes of having luxurious, comfortable travel experiences.

Trenitalia business class, first class
The author takes business (L) and first-class (R) trains in Italy and Switzerland.Joey Hadden/Insider

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First, I took a 4-hour business-class train from Venice to Rome, which covers 327 miles, according to Italia Rail.

A map shows the route from Venice to Rome
A map shows the route from Venice to Rome in Italy.Google Maps

Source: Italia Rail

A few days later, I rode in first class on a 3.5-hour train from Milan to Zürich, which is about 135 miles, according to The Trainline.

Map shows the route from Milan to Zürich
Map shows the route from Milan, Italy, to Zürich, Switzerland.Google Maps

Source: The Trainline

I booked both trains through Trenitalia, the largest operator in Italy that runs several different fleets. I thought that the trains provide varying experiences for premium classes like business and first. Here's how they compare.

Trenitalia self service train ticket machines at the empty Roma Termini central railway station.
Trenitalia self-service train ticket machines at the empty Roma Termini central railway station.Glen Sterling/UCG/Universal Images Group via Getty Images

Source: Trenitalia

For my business-class experience, I rode a train from the Frecciarossa series, which is one of the fastest fleets of trains Trenitalia runs, with a max speed of 190 miles per hour, according to Italia Rail.

Trenitalia first class
The author gets ready to board a business-class car on the Frecciarossa.Joey Hadden/Insider

Source: Italia Rail

For my first-class ride, I was on EuroCity, a collaboration with several European train companies including Trenitalia. EuroCity trains are only used for international connections and travel about 60 miles per hour, according to the same source.

Trenitalia first class
The Eurocity train arrives in Milan.Joey Hadden/Insider

Source: The Trainline

To travel by train in Europe, I bought a Eurail pass for $477, which gives access to most European trains for a set number of days. Some trains and classes only require a Eurail pass to ride, while others incur an additional discounted price.

Eurail tickets
The author's tickets on a train ride in Italy.Joey Hadden/Insider

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For my business-class Trenitalia trip, I paid an additional $10 to upgrade my Eurail ticket. For my first-class ride, I paid an additional $13 to upgrade.

The author's business (top) and first-class (bottom) tickets to ride.
The author's business (top) and first-class (bottom) tickets to ride.Joey Hadden/Insider

Without the Eurail pass, both tickets would have been about $100 each, according to a search on Trainline for three months ahead of booking.

The author uses an app to access her first-class ticket.
The author uses an app to access her first-class ticket.Joey Hadden/Insider

Source: The Trainline

After comparing every aspect of each trip from departure to arrival, I was surprised to find that the business-class ride on the Frecciarossa gave me a more luxurious experience than the first-class ride on the EuroCity train.

The author rides Trenitalia trains in business (L) and first (R) class.
The author rides Trenitalia trains in business (L) and first (R) class.Joey Hadden/Insider

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On both trains, the configuration was two seats on one side of the aisle and one seat on the other. Most single-row seats faced each other with a table in between, while most double-row seats faced another row of two seats.

Inside a business-class car on a Frecciarossa train in Italy.
Inside a business-class car on a Frecciarossa train in Italy.Joey Hadden/Insider

On both trips, I sat across from my partner, who I was traveling with, in a row of single seats.

The author's partner sits across from her in business (L) and first (R) classes.
The author's partner sits across from her in business (L) and first (R) classes.Joey Hadden/Insider

On the business-class ride, I thought we had adequate legroom, with 31.5 inches each, according to the train booking site ACP Rail International.

Trenitalia business class
Legroom on the business-class train.Joey Hadden/Insider

Source: ACP Rail International

 

I'm not sure exactly how much legroom I had for the Eurocity ride, but it felt like less to me. EuroCity didn't immediately respond to Insider's request for comment on legroom.

Legroom first class Trenitalia
Legroom on the first-class train.Joey Hadden/Insider

In business class, I sat in what I thought was the most comfortable train seat I've ever experienced. It was 25 inches wide, according to ACP Rail International, with a curved headrest and reclining function. It felt like a small couch.

Trenitalia business class
The author's seat in business class.Joey Hadden/Insider

Source: ACP Rail International

 

I thought the first-class seat was similar in size, but less comfortable. It didn't seem to recline and to me felt thinner and stiffer than business class. EuroCity didn't immediately respond to Insider's request for comment on the seat.

Trenitalia first class
The author sits in first class.Joey Hadden/Insider

I thought both train cars provided adequate overhead bin storage for luggage.

Trenitalia business class
Overhead bins on the business-class train.Joey Hadden/Insider

The business-class car also had space to store luggage between each seat. It was large enough to fit my backpack.

Trenitalia business class
Storage space between seats on the business-class ride.Joey Hadden/Insider

While the first-class ride had less space for luggage underneath seats, there was additional storage at the end of the car. On this ride, I used the overhead bin to store my backpack.

Trenitalia first class
Storage space on the first-class ride.Joey Hadden/Insider

On both trains, the seats had a table in the middle that folded out on either side for additional space. In business class, I thought it gave enough room to eat, drink, and work.

Trenitalia business class
A seating section with tables in business class.Joey Hadden/Insider

Although I don't know for certain, I thought the table on the first-class ride were smaller since mine wasn't large enough to fit my laptop. EuroCity didn't immediately respond to Insider's request for comment about the tables.

Trenitalia first class
A seating configuration with a table in first class.Joey Hadden/Insider

Both trains included a shared trash can for each grouping of seats. Although in business class, the trash can appeared larger.

Trenitalia business class
The in-seat trash can on the business-class train.Joey Hadden/Insider

I thought the first-class trash can was tiny. It was already full when we sat down, and as it was underneath the table, opening it intruded on legroom. EuroCity didn't immediately respond to Insider's request for comment about the trash can.

Trenitalia first class
The trash can closed (L) and opened (R) on the first-class train.Joey Hadden/Insider

Both trains also had working outlets to charge devices at each seat.

Trenitalia business class
An outlet on the business-class train.Joey Hadden/Insider

After the business-class train departed, train attendants greeted passengers with complimentary snacks and drinks. They came by once more towards the end of the trip with more trail mix and beverages.

Trenitalia business class
Snacks and beverages from the business-class train attendants.Joey Hadden/Insider

On the first-class ride, attendants only came by at the beginning of the ride to collect tickets. Like me, other first-class passengers I spoke with thought that our ticket included a meal, but no one came by to take orders or serve food.

Trenitalia first class
Inside the first-class train car.Joey Hadden/Insider

After a couple of hours of waiting for someone to take my order, I went to the cafe car instead and purchased snacks. EuroCity didn't immediately respond to Insider's request for confirmation about whether the first-class ticket includes meals.

Trenitalia first class
The cafe car (L) and the author's food purchase at her seat (R).Joey Hadden/Insider

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In business class, I thought the bathroom felt spacious and clean with blue lighting and a large mirror above the sink.

Trenitalia business class
Inside the business-class bathroom.Joey Hadden/Insider

On the first-class ride, I didn't notice anything special about the bathroom. EuroCity didn't immediately respond to Insider's request for comment about the bathroom.

Trenitalia first class
The author uses the first-class bathroom.Joey Hadden/Insider

I ultimately decided that the elevated bathroom, couch-like seat, and attendants serving snacks and drinks in business class on Trenitalia's Frecciarossa train made me feel more like a luxury traveler.

Business class perks on a Trenitalia train.
Snapshots from the author's business-class ride.Joey Hadden/Insider

I was also impressed that the Frecciarossa train took me more than twice the distance as the EuroCity train for the same price. It made me feel like the business-class ride was a stronger value.

Trenitalia's Frecciarossa travels through Italy.
Trenitalia's Frecciarossa travels through Italy.Joey Hadden/Insider

At the same time, I was surprised to find that my first-class ride on Trenitalia's Eurocity train didn't feel much different from coach experiences I've had, save for the larger seats.

Snapshots from the author's first-class ride.
Snapshots from the author's first-class ride.Joey Hadden/Insider

A representative from Trenitalia told Insider that premium tickets on Eurocity and Frecciarossa trains are two different products "linked by the attention given to the passenger and the offer of a convenient and comfortable journey."

A Trenitalia EuroCity train in Germany.
A Trenitalia EuroCity train in Germany.Manfred Segerer/ullstein bild via Getty Images

"The categories cannot be compared to those used in other sectors, such as the airline industry," the representative said, adding that "each travel class is characterized by different peculiarities and comforts."

A photograph taken on December 18, 2021 shows a ticket sales agency of the Italian national train operator, Trenitalia, in the Gare de Lyon, in Paris. (Photo by Michel Stoupak/NurPhoto via Getty Images)
A Trenitalia ticket sales agency in Paris.Michel Stoupak/NurPhoto via Getty Images

Next time I'm in Italy upgrading to a premium train class, I'll make sure I book a Frecciarossa business-class train for a truly luxurious experience.

The author prepares to board a business-class car on a Frecciarossa train in Italy.
The author prepares to board a business-class car on a Frecciarossa train in Italy.Joey Hadden/Insider

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