The flight attendant said she was carrying a tray of beverages up the aisle when a passenger in front of her backed up and "the drinks [went] flying," ending up in the lap of the airline's CEO.
According to the handwritten letter, Jamie Patzer found the book in a flight attendant cubby onboard a Spirit Airlines plane and wanted to help the student who left it there out.
Michael Martinez, 8, was one of 50 children with autism that participated in an American Airlines mock flight.
A baby was rushed to the hospital after she fell from a portable carrier held by a flight attendant toting her down the steps of a Boeing 737.
Shoshana Strykert, 28, took to Facebook to share an open letter to Jetstar, an airline based in Australia, in which she expressed her disappointment over how she was treated on a flight on Feb. 8.
"I think this kind of thing is way out of my duty," said the flight attendant, adding that she was left traumatized by the incident.
Emile Griffin, a flight attendant with Hawaiian Airlines for 31 years, died during his shift from a suspected heart attack.
A passenger on an American Airlines flight has accused an attendant of an assault that he claims resulted in traumatic brain injury, but the accused says he never touched the man.
Southwest says that the diversion was necessary "to allow local authorities to meet the flight and remove a passenger who was not following the instructions of the flight crew, a federal requirement."
The 50-year-old woman is seen harassing and cursing at flight attendants who refused to serve her alcohol, and later she forgets where the flight is headed.
Flight attendant Patrisha Organo went above and beyond the call of duty when she breastfed an infant in-flight after the baby's mom ran out of formula.
Rows of passengers can be heard in the video laughing hysterically as the flight attendant put his own spin on what is normally a pretty routine passenger-safety announcement before takeoff.