Hailey Bieber apologises to NYC restaurant hostess who said model was 'not nice' in viral TikTok video

Sarah Young

Hailey Bieber has publicly apologised to a restaurant hostess who said the model was “not nice” after meeting her on several occasions.

Earlier this week, Julia Carolann posted a series of TikTok videos to her account in which she rated celebrities she has met over the years while working as a hostess in ”fancy” restaurants in Manhattan, New York.

In the clip, Carolann said she has met Bieber a “handful of times” and that each time she did not have a positive experience.

“Next up we have Mrs Bieber,” Carolann said. “This is gonna be controversial. I’ve met her a handful of times and every time she was not nice.”

She continued: “I really wanna like her, but I have to give her a 3.5 out of 10. Sorry.”

After seeing the hostess’ video, Bieber wrote a public apology in the comments section of the clip.

“Just came across this video, and wanted to say sorry if I’ve ever given you bad vibes or a bad attitude,” the model wrote. ‘That’s not ever my intention!”

A number of TikTok users praised Bieber for apologising in the comments, with one person writing: “She didn’t have to say anything...this shows she’s actually a nice person."

(TikTok: @juliacarolann)
(TikTok: @juliacarolann)

Another agreed, adding: “If she didn’t care she wouldn’t apologise. It’s not like this TikTok is going to ruin her career if she doesn’t apologise.”

As well as Bieber, Carolann rated a host of other celebrities in her videos, including the Hadid sisters, Bella and Gigi, who she gave 10/10.


These are just my personal experiences, pls take with a grain of salt 💖 xo ##greenscreen ##manhattan ##fyp ##foryoupage ##celebrity ##rating ##newyork

♬ OUT WEST - JACKBOYS & Travis Scott

“These two are literally so nice, I cannot say enough things about them,” she said.

“They're super-polite and friendly with staff, which unfortunately is rare for celebrities.”

(TikTok: @juliacarolann)
(TikTok: @juliacarolann)

Carolann also rated Kylie Jenner, giving her a scored of just 2/10, noting: “She was fine but she tipped $20 on a $500 dinner bill. Do with that information what you will.”

The beauty mogul’s older sister Kendall also scored a poor 4/10. “She used to come in all the time and was pretty cold towards staff,’ she said of the model,” Carolann said in a second video.

“She also usually has someone speak for her and doesn’t speak directly to staff. I’m going to give her the benefit of the doubt and say she’s just shy.”

Of all the celebrities Carolann has met, she admitted to being most starstruck when she came face-to-face with Beyoncé.

While she said she didn’t speak too much to the singer, explaining that she walked the mother-of-three and Jay-Z to their table, Carolann explained that Beyoncé gave the hostess a big smile and said “thank you” as she left the restaurant.

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