Woman Was Buying Dinner For Homeless People When Taco Bell Kicked Them Out

David Moye

A woman in Louisville, Kentucky, is accusing a local Taco Bell of kicking her and a group of homeless people out as she was buying them dinner.

Shannon Gridley’s attempt at a random act of kindness began Tuesday night when she was driving under an overpass and she noticed three people sitting nearby.

“It’s a very common place for the homeless to congregate there,” Gridley told local station WHAS TV. “I parked my car, I walked up to them and I said, ‘Are you hungry?’ and they said, ‘Yes, we are.’”

Gridley, 44, then invited about 20 people to a nearby Taco Bell for dinner. But her business was apparently not appreciated.

She said a security guard started questioning one of her guests until she stepped in.

“I held up my credit card and said, ‘All these people are going to order everything they want, and I’m paying for it,’” she told The Courier-Journal.

According to Gridley, the cashier immediately turned and told a co-worker, “This is all going to be to go. Bag it all to go.”

The Taco Bell employees would not let Gridley’s guests use the bathroom facilities either.

“It is dehumanizing,” Gridley told WHAS. “They wouldn’t even let them in the bathroom to wash their hands before they eat.”

Eventually, she and her party were ordered to leave although not everyone had received or even ordered their food yet.

A Taco Bell employee who spoke to the Courier-Journal on condition of anonymity confirmed key parts of the incident and added that the employees are under strict orders not to allow homeless people to use the restrooms.

Taco Bell’s corporate office told Fox News in a statement that the local franchise owner is investigating the incident:

Taco Bell is committed to creating a space that’s welcoming and safe for all people while maintaining an environment free of discrimination or harassment.

The franchise organization that owns and operates this location is looking into the matter and will be proactively re-training its team members on its policies.

Knowing that homelessness is an unfortunate issue in this area especially, the franchisee looks forward to connecting with local organizations to see how they can help and work better together in the future.

Meanwhile, Gridley told WHAS that she hopes Taco Bell improves its customer service.

“They need more sensitivity training,” she said. “I’m not asking for special treatment, I’m asking for humane treatment.”

Also on HuffPost

Homeless Count In New York

Volunteers along with members of the New York City Department of Homeless Services walk by a homeless person sleeping on the street. The New York City DHS assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Volunteers along with members of the New York City Department of Homeless Services walk by a homeless person sleeping on the street. The New York City DHS assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

Volunteer team leaders were given maps to show them locations where they would conduct the homeless counts in New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Volunteer team leaders were given maps to show them locations where they would conduct the homeless counts in New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

Ann Perepez speaks to her teammates before a homeless count of New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Ann Perepez speaks to her teammates before a homeless count of New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

The New York City Department of Homeless Services assisted by volunteers prepares to leave to put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
The New York City Department of Homeless Services assisted by volunteers prepares to leave to put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

Karen Watson, left and Barry Watson are interviewed by Joe Hallmark during a homeless count in New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Karen Watson, left and Barry Watson are interviewed by Joe Hallmark during a homeless count in New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

Seth Diamond, center speaks to John U. Sepulveda the Assistant Secretary for Human Resources and Administration for the Department of Veterans Affairs during a homeless count in New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Seth Diamond, center speaks to John U. Sepulveda the Assistant Secretary for Human Resources and Administration for the Department of Veterans Affairs during a homeless count in New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

Joe Hallmark, right asks Nancy Demmett if she needs assistance during a homeless count in New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Joe Hallmark, right asks Nancy Demmett if she needs assistance during a homeless count in New York. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

Joe Hallmark, left along with Victoria Muhl walk the streets of New York during a homeless count of the Murray Hill area of Manhattan. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Joe Hallmark, left along with Victoria Muhl walk the streets of New York during a homeless count of the Murray Hill area of Manhattan. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

Joe Hallmark, left along with Victoria Muhl and Dan White fill out paperwork during a homeless count in the borough of Manhattan. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Joe Hallmark, left along with Victoria Muhl and Dan White fill out paperwork during a homeless count in the borough of Manhattan. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

Jozlyn McCaw, left along with teammate Victoria Muhlamie, right speak to Jamie Rozzell  during a homeless count in the borough of Manhattan. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
Jozlyn McCaw, left along with teammate Victoria Muhlamie, right speak to Jamie Rozzell during a homeless count in the borough of Manhattan. The New York City Department of Homeless Services assisted by volunteers put on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Homeless Count In New York

The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)
The New York City Department of Homeless Services assisted by volunteers puts on a homeless count in the borough of Manhattan's Murray Hill neighborhood Jan. 30, 2012. (Damon Dahlen, AOL)

Love HuffPost? Become a founding member of HuffPost Plus today.

This article originally appeared on HuffPost.