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Nancy says she’s convinced that her phone has been hacked and a “hookup” app installed that allows people to track her whereabouts and communicate with her for sex. A Dr. Phil digital investigation determines that there are no tracking apps on her cell phone. Dr. Phil, along with Dr. Charles Sophy, a psychiatrist and former medical director for the County of Los Angeles Children and Family Services, share how they believe an unresolved traumatic experience during Nancy’s childhood may be contributing to her behavior. Hear their thoughts in the video above – and how Dr. Sophy suggests she can start to heal. On Tuesday’s episode, Nancy describes how she believes people are communicating with her through numbers and colors. Watch more from "'My Mother Believes She’s Being Tracked by a Secret ‘Hookup’ App!'" And check local listings to see where you can tune in to Dr. Phil. TELL DR. PHIL YOUR STORY: Need Dr. Phil to get real with someone? WATCH: Woman Who Claims She’s Being Tracked On ‘Hookup’ App Learns Results Of Digital Investigation Of Her Phone