Theme Park Ride Traps Visitors Upside Down for Almost Half an Hour

Two guests had to undergo medical assessments afterwards

Thrill seekers got more than they bargained for during a Sunday trip to the theme park Canada’s Wonderland, after boarding a ride called the Lumberjack.

The company describes the Lumberjack — which opened in 2018 — as having two giant swinging ax pendulums. Riders sit face-to-face in each ax, which swing in 360-degree loops. Riders are fully inverted at the top, reaching heights of up to 75 feet, which is where things took a wrong turn this past weekend, when the ride got stuck upside down.

Canada’s Wonderland sent PEOPLE a statement on the incident, which read:

"At approximately 10:40 p.m. on Sept. 23, Lumberjack became inverted with guests onboard. The park’s maintenance team responded quickly and the ride was brought down by 11:05 p.m. Guests were unloaded safely and assessed by First Aid staff before being released back into the park. Two guests reported chest pain and were attended to at the park’s health centre before being released without need for further medical attention. The safety of our guests is always our first priority."

"The ride remains closed and the investigation is ongoing," the statement continues. "If you’d like more information on ride safety and why rides sometimes stop, we also have this backgrounder available online."

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When the ride was upside down, 11-year-old passenger Spencer Parkhouse told The CBC that he initially thought the pause was part of the ride, but realized it wasn’t planned when others started panicking, someone vomited, and ambulances gathered underneath the swinging axes.

And when the ride started up again, Parkhouse told the CBC that riders couldn’t immediately get off. They had to endure a few more loops for the ride to finish before deboarding, after being stuck for almost 30 minutes.

“The ride kept going and we're all like, 'No, please, I don't want to get stuck again," he said via the CBC.

Spencer’s 15-year-old sister, Mackenzie Parkhouse, said this experience will make her think twice about coming back and exploring the park’s big rides again.

"I'm just thinking, like next time I go to Canada's Wonderland, am I going to go on these big rides? Because now I'm scared to go on them," she said.

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This isn’t the first time something like this has happened.

A mechanical failure at Wisconsin’s Forest Country Festival in July resulted in eight riders getting trapped upside down on a roller coaster for three hours. Riders on the Fireball roller coaster had to be manually rescued by the Antigo Fire Department. All passengers were brought to safety and underwent medical evaluation at a local hospital, before they were all released.

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