Norovirus forced this popular chain restaurant to close its doors
When we choose to eat out โ whether at a fast-food chain restaurant or a nice sit-down dining experience โ weโre placing a large amount of trust in the staff and in the food theyโre serving. We assume they are following all health-related guidelines and maintaining a clean working environment as they prepare and serve our food. Unfortunately, sometimes a restaurant comes up a bit short, even if training and guidelines are sufficient.
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That appears to be the case with an Arbyโs location in Springfield, Illinois. Iโve eaten at my local Arbyโs close to a million times (thatโs just a rough estimate, by the way), and generally speaking, Iโve never had a complaint. For roughly 100 customers of an Arbyโs location in Springfield, however, their visit to the restaurant resulted in some pretty serious discomfort. The culprit? Norovirus, which can strike up to 48 hours after exposure.
As Eat This, Not That reports, the actual cause of the outbreak remains a mystery, but itโs clear that it originated at this specific Arbyโs location, located on Dirksen Parkway. The restaurant shut down as health officials conducted an investigation in February. The location underwent a full โdeep cleaningโ and officials spotted at least one health violation in the form of sauces not being stored in a refrigerated area. That shortcoming was corrected and the restaurant reopened soon afterward.
Now, that same Arbyโs location has been closed for a second time. Health officials recommended another deep cleaning and more employee training, but the number of people that came down with norovirus after eating at the restaurant has nearly reached 100.
Norovirus is one of the causes of what people consider to be โfood poisoning.โ It produces symptoms including vomiting and diarrhea as well as general abdominal pain, headache, and chills. A person with a norovirus infection may also develop a fever. It can pass in as little as a day but can last for several days depending on the individual.
โArbyโs is committed to the highest levels of hygiene and food safety standards, and this is an isolated incident at a franchised location,โ Arbyโs said in a statement to Eat This, Not That. โLast week, out of an abundance of caution, the franchisee proactively decided to close the restaurant through the end of the month. The franchisee is fully engaged with the local health department and has conducted a professional deep clean, reinforced food safety training with all employees, and will have met all health department guidelines before reopening.โ
Itโs somewhat rare for a restaurant to completely shut down like this and itโs even rarer for the same restaurant to have to shut down twice in quick succession. As this outbreak has only been linked to a single Arbyโs location it would appear to be an isolated incident, but thatโs probably of little comfort to the nearly 100 people who fell ill after eating there.
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