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Google is bringing some of the biggest changes to its search platform in years.
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UnitedHealth data breach should be a wake-up call for the UK and NHS
The ransomware attack that has engulfed U.S. health insurance giant UnitedHealth Group and its tech subsidiary Change Healthcare is a data privacy nightmare for millions of U.S. patients, with CEO Andrew Witty confirming this week that it may impact as much as one-third of the country. As one of the largest healthcare companies in the U.S., UnitedHealth is well known domestically, intersecting with every facet of the healthcare industry from insurance and billing and winding all the way through the physician and pharmacy networks -- it's a $500 billion juggernaut, and the 11th largest company globally by revenue.
- WorldTechCrunch
OnlyFans hits UK regulator's radar for age-verification failures around porn access
U.K. regulator Ofcom is investigating OnlyFans, an online adult content subscription service, for failing to prevent children from accessing pornography through the platform. Ofcom, the official regulatory body for the U.K.'s broadcasting, telecommunications and postal industries, says it has grounds to suspect that OnlyFans' parent company, Fenix International Limited, failed to implement age-verification measures sufficiently. The regulator is also investigating whether Fenix may have provided incomplete or inaccurate information as part of two information request notices issued by Ofcom — one in June 2022, and another in June 2023.
- BusinessEngadget
EU criticizes Meta's 'privacy for cash' business model
The European Data Protection Board states Meta and other big players should forego "consent or pay" models.
- WorldEngadget
The European Union will reportedly open a new investigation into Meta over election policies
The European Union is getting ready to launch a new investigation into Meta over its handling of election-related content.
- BusinessTechCrunch
Twitter co-founder Biz Stone joins board of Mastodon's new US nonprofit
Biz Stone, a Twitter co-founder, is among those who have joined the board of directors of Mastodon's new U.S. nonprofit, Mastodon CEO Eugen Rochko announced over the weekend. Mastodon's service, an open source, decentralized social network and rival to Elon Musk's X, has gained increased attention following the Twitter acquisition as users sought alternatives to X's would-be "everything app" that felt more like the old Twitter of days past. Mastodon only somewhat fits that bill.
- BusinessTechCrunch
UnitedHealthcare CEO says 'maybe a third' of US citizens were affected by recent hack
Two months after hackers broke into Change Healthcare systems stealing and then encrypting company data, it’s still unclear how many Americans were impacted by the cyberattack. Last month, Andrew Witty, the CEO of Change Healthcare’s parent company UnitedHealth Group, said that the stolen files include the personal health information of “a substantial proportion of people in America.” On Wednesday, during a House hearing, when pushed to give a more definitive answer, Witty testified that the breach impacted “I think, maybe a third [of Americans] or somewhere of that level.”
- BusinessEngadget
OpenAI is reportedly working on a search feature for ChatGPT
According to Bloomberg, the company is currently developing the capability, which can scour the web for answers to your queries and spit out results complete with citations to their sources.
- BusinessTechCrunch
TechCrunch Minute: FTC bans noncompetes, court challenge incoming
The Federal Trade Commission voted 3-2 this week to ban noncompete agreements. While the FTC estimates that nearly one in five American workers is subject to a noncompete, these agreements haven’t been a huge issue in Silicon Valley, because they’re not enforceable in California. This has arguably been one of the region’s competitive advantages, as it allows employees to start something new without worrying (in most cases) that they’ll have to spend the next few years battling their old employer in court.
- BusinessTechCrunch
Retell AI lets companies build 'voice agents' to answer phone calls
Call centers are embracing automation. According to research firm TechSci Research, the global market for contact center AI could grow to nearly $3 billion in 2028, from $2.4 billion in 2022. Meanwhile, a recent survey found that around half of contact centers plan to adopt some form of AI in the next year.