Inspections: Pensacola restaurants cited for offenses ranging from roaches to a slug

Here's the breakdown for recent restaurant inspections in Escambia and Santa Rosa counties for the week of July 31-Aug 6. Please note that some more recent, follow-up inspections may not be included here.

During the latest round of inspections from the Department of Business and Professional Regulation, the DBPR gave six restaurants an administrative complaint, an additional two restaurants at least one high priority violation and seven restaurants were awarded a perfect score on the first try. A full list of those restaurants who received a perfect score can be found at the bottom of this article.

Six restaurants receive administrative complaints

Ichiban East & West, 5555 N. Davis Highway

Inspection details: Routine inspection on Aug. 2

Follow-up inspection required: Violations require further review but are not an immediate threat to the public.

Total violations: Seven total violations, with three high-priority violations

Details of high priority violations:

  • High Priority - Operating with an expired Division of Hotels and Restaurants license. **Admin Complaint**

  • High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Container of chicken over produce. Inside walk in cooler.

  • High Priority - Food held using time as a public health control has no time marking. Operator placed time stamp on item. **Corrected On-Site**

McDonalds, 2120 W. Fairfield Drive

Inspection details: Complaint inspection on Aug. 3

Follow-up inspection required: Violations require further review but are not an immediate threat to the public.

Total violations: Eight total violations, with two high-priority violations

Details of high priority violations:

  • High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed seven live flying insects in the following areas: two in dining area, four in kitchen area and one in dishwashing area. **Admin Complaint**

  • High Priority - Presence of insects, rodents or other pests. Observed one slug between shelf and three compartment sink in dishwashing area. **Admin Complaint**

McDonalds, 13145 Sorrento Road

Inspection details: Complaint inspection on Aug. 3

Follow-up inspection required: Violations require further review but are not an immediate threat to the public.

Total violations: Five total violations, with one high-priority violation

Details of high priority violations:

  • High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed seven flying insects in the following areas: two in dish washing area, three in make line area and two in dining area. **Admin Complaint**

Popeyes Louisiana Kitchen, 2850 W. Nine Mile Road

Inspection details: Complaint inspection on Aug. 3

Follow-up inspection required: Violations require further review but are not an immediate threat to the public.

Total violations: Six total violations, with two high-priority violations

Details of high priority violations:

  • High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed three live flying insects in kitchen area. **Admin Complaint**

  • High Priority - Roach activity present as evidenced by live roaches found. Observed two live roaches in the following areas: one in dry storage area and one in office. **Admin Complaint**

Whataburger #21, 5480 Pensacola Blvd.

Inspection details: Complaint Inspection on Aug. 1

Follow-up inspection required: Violations require further review but are not an immediate threat to the public.

Total violations: Four total violations, with one high-priority violation

Details of high priority violations:

  • High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed four flying insects in following areas: One in dining area, two around make line and one in the dish area. **Admin Complaint**

Wingz 2 Go, 2 E. Nine Mile Road, Unit #4

Inspection details: Complaint Inspection on Aug. 3

Follow-up inspection required: Violations require further review but are not an immediate threat to the public.

Total violations: Four total violations, with one high-priority violation

Details of high priority violations:

  • High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 6/1/2023 **Admin Complaint**

Catch up on July restaurant inspections: Inspectors find roaches in Cordova Mall restaurant; 2 other Pensacola eateries cited for bugs

One restaurant forced to close in June: Pensacola area Restaurant inspections: 1 restaurant closed, 3 cited for insects

Two restaurants receive high priority violations

Coach-N-Four Steak House, 7445 Pine Forest Road

Inspection details: Complaint Inspection on Aug. 3

Follow-up inspection required: Violations require further review but are not an immediate threat to the public.

Total violations: Four total violations, with three high-priority violations

Details of high priority violations:

  • High Priority - Dish machine chlorine sanitizer not at proper minimum strength. Discontinue use of dish machine for sanitizing and set up manual sanitization until dish machine is repaired and sanitizing properly. **Corrective Action Taken** **Warning**

  • High Priority - Live, small flying insects in kitchen, food preparation area. Approximately two to three small flying insects observed in kitchen during the inspection. Flying insects not observed landing on food or food contact surfaces during the inspection. Discussion conducted with manager referencing importance of fly control. **Warning**

  • High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Storage room upright reach-in freezer Repackaged raw beef over fries and tots. Raw beef moved during the inspection. **Corrected On-Site**

Voodoo BBQ & Grill, 1741 E. Nine Mile Road, Suite B9

Inspection details: Complaint Inspection on July 31

Follow-up inspection required: Violations require further review but are not an immediate threat to the public.

Total violations: Seven total violations, with two high-priority violations

Details of high priority violations:

  • High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Two small flying insects in back kitchen area. None observed landing on food or food contract surfaces. **Warning**

  • High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Operator pulled food item to cool. **Corrective Action Taken*

Seven restaurants receive perfect score on first try:

  1. Chili's, 5170 N. Ninth Ave.

  2. New Hong Kong House, 5912 N. Davis Highway, Suite C

  3. Springhill Suites Breakfast Area, 24 Via De Luna Drive

  4. Sun Ray Sandwich Shop, 24 Via De Luna Drive

  5. The Olive Garden 1060, 5037 Bayou Blvd.

  6. City Bowls South, 820 Gulf Breeze Parkway

  7. Wendy's 357, 20 Daniel Drive

What agency inspects restaurants in Florida?

Routine regulation and inspection of restaurants is conducted by the Department of Business and Professional Regulation. The Department of Health is responsible for investigation and control of food-borne illness outbreaks associated with all food establishments.

How do I report a dirty restaurant in Florida?

If you see abuses of state standards, report them and the Department of Business and Professional Regulation will send inspectors. Call the Florida DBPR at 850-487-1395 or report a restaurant for health violations online.

Get the whole story at our restaurant inspection database.

What does all that terminology in Florida restaurant inspections mean?

Basic violations are those considered against best practices.

A warning is issued after an inspector documents violations that must be corrected by a certain date or within a specified number of days from receipt of the inspection report.

An administrative complaint is a form of legal action taken by the division. Insufficient compliance after a warning, a pattern of repeat violations or existence of serious conditions that warrant immediate action may result in the division initiating an administrative complaint against the establishment. Says the division website: "Correcting the violations is important, but penalties may still result from violations corrected after the warning time was over."

An emergency order — when a restaurant is closed by the inspector — is based on an immediate threat to the public. Here, the Division of Hotels and Restaurants director has determined that the establishment must stop doing business and any division license is suspended to protect health, safety or welfare of the public.

A 24-hour call-back inspection will be performed after an emergency closure or suspension of license.

Visit data.pnj.com/restaurant-inspections to read more.

This article originally appeared on Pensacola News Journal: Restaurant inspections: Pensacola McDonald's, Popeyes complaints