Gamification has the power to fight diseases — and exploit workers

An employee collects items ordered by Amazon.com customers through the company's two-hour delivery service Prime Now in a warehouse in San Francisco, December 20, 2017.
An employee collects items ordered by Amazon.com customers through the company's two-hour delivery service Prime Now in a warehouse in San Francisco, December 20, 2017.

Gamification holds too much promise to overlook; potentially poor execution from Amazon in its warehouses shouldn’t poison the practice Read More