Flight Attendant's Conversation About Race With Passenger Goes Viral

Southwest Airlines flight attendant JacqueRae Hill chats with Kelly Clarkson about the emotional conversation about race she had with a passenger on one of her recent flights. The passenger turned out to be the CEO of American Airlines, and JacqueRae tells Kelly how she struck up the important conversation. JacqueRae explains that battling racism is all about starting small and encouraging those around you to make changes in their lives.