Denise Richards 'Saddened' by Daughter's 'Hell House' Claim, Source Says: She 'Set Normal Rules'

Denise Richards is troubled by her 17-year-old daughter's accusations about an "abusive" household.

The Real Housewives of Beverly Hills alum's eldest Sami, whom she shares with ex-husband Charlie Sheen, alleged in TikTok uploads last week, as reported by Page Six, that she moved out of Richards' home and in with Sheen, complaining about being "trapped" at her mom's place. (The posts have since been made private.)

"Now," she wrote, per the outlet, "finally moved out of the hell house, had a spiritual awakening, own 2 cats, happy single, full of self love, and dropped out of high school :)"

Charlie, 56, said via his publicist Jeff Ballard, "Sam is amazing. I love her and all my children unconditionally. We're having a ball. GED here we come."

For more on Sami Sheen's allegations and other top stories, listen below to our daily podcast PEOPLE Every Day.

A source tells PEOPLE that Richards, 50, "set normal rules that any parent would be setting," but Sami was defiant.

Denise Richards
Denise Richards

Charles Sykes/Bravo/NBCU Photo Bank/NBCUniversal via Getty Denise Richards

"She's a mom and a parent and there are rules. [Sami] didn't want to follow the rules," says the source, adding, "Charlie didn't support implementing Denise's rules. He has a different way of parenting and Sami decided to live with her dad."

"Denise loves her daughter very much and she's saddened by the situation," the source adds.

Want to get the biggest stories from PEOPLE every weekday? Subscribe to our new podcast, PEOPLE Every Day, to get the essential celebrity, entertainment and human interest news stories Monday through Friday.

Denise Richards, Charlie Sheen
Denise Richards, Charlie Sheen

Rich Fury/Getty; David M. Benett/Dave Benett/Getty

RELATED: Denise Richards on Teaching Daughters 'Responsibility' with Social Media: 'It's Very Challenging'

Richards shares daughters Sami and Lola Rose, 16, with ex-husband Charlie, and the actress later welcomed daughter Eloise Joni, 10, in 2011. Charlie has three other children from other relationships: Cassandra, 36, and 12-year-old twin sons.

In 2019, Richards, who's married to Aaron Phypers, told PEOPLE, "I think that my daughters will tell you that I'm a strict parent." She previously revealed she had installed security cameras outside her home to prevent Sami from going out to meet with boys without permission.

"I definitely have rules and boundaries, and there's consequences," she continued at the time, adding that doesn't let her daughters "do whatever they want."

RELATED VIDEO: Denise Richards Shares How She Avoids 'Judging' Her Daughters' Decisions

Back in March, Richards celebrated Sami's birthday on Instagram by writing, "Can't believe my beautiful baby girl is 17!!!! Time flies by so fast, so amazed the beautiful young woman you've become," alongside a photo of her.

"Although a part of me would give anything to have those years back when you were little. I cherish those precious moments," she added at the time. "I love you so much Sami girl. I'm so proud of you. You're beyond beautiful inside and out and so compassionate. I love you my Sami. Happy Birthday."