Cordova Mall food vendor closed for third time this month after nine live roaches found

Here's the breakdown of recent restaurant inspections in Escambia and Santa Rosa counties for the week of Sept. 18-24.

During the latest round of inspections from the Department of Business and Professional Regulation, the DBPR forced one restaurant to close temporarily, two restaurants received administrative complaints, an additional four restaurants received at least one high priority violation and 15 restaurants were awarded a perfect score on the first try. A full list of those restaurants who received a perfect score can be found at the bottom of this article.

Disclaimer: The Florida Department of Business & Professional Regulation describes an inspection report as a 'snapshot' of conditions present at the time of the inspection. On any given day, an establishment may have fewer or more violations than noted in their most recent inspection. An inspection conducted on any given day may not be representative of the overall, long-term conditions at the establishment.

One restaurant temporarily closed

Wok A Holic, 5100 N. Ninth Ave., Cordova Mall

Inspection details: Complaint Inspection on Sept. 18

Follow-up inspection: Facility Temporarily Closed: Operations ordered stopped until violations were corrected. The restaurant complied with a follow-up inspection the following day with zero violations. This is the third time this month that the restaurant has been ordered to close over live roaches.

Total violations: 12 total violations, with one high-priority violation

Details of high priority violations:

  • High Priority - Roach activity present as evidenced by live roaches found. Observed approximately nine live roaches in the following locations: one live roach on cutting board in kitchen, cutting board stored on shelf. One live roach inside ice machine in kitchen. One live roach on soda box in in kitchen. One live roach on wall of left side of oven in kitchen. One live roach underneath steam table inside shelf in front kitchen. One live roach on floor underneath shelf in kitchen by back exit door. Two live roaches on wall next to circuit breaker box in kitchen. One live roach on rice bin in kitchen. **Warning**

Two restaurants receive administrative complaints

Hampton Inn & Suites, 61 Gulf Breeze Parkway

Inspection details: Routine Inspection on Sept. 21

Follow-up inspection: Violations require further review but are not an immediate threat to the public.

Total violations: Three total violations, with one high-priority violation

Details of high priority violations:

  • High Priority - Operating with an expired Division of Hotels and Restaurants license. 06/01/2023. **Admin Complaint**

Taste of Thai, 2548 Gulf Breeze Parkway

Inspection details: Routine Inspection on Sept. 20

Follow-up inspection: Violations require further review, but are not an immediate threat to the public.

Total violations: One total violation, with one high-priority violation

Details of high priority violations:

  • High Priority - Operating with an expired Division of Hotels and Restaurants license. 06/01/2023 **Admin Complaint**

Four restaurants receive high priority violations

Ruby Tuesday, 545 N. Navy Blvd.

Inspection details: Complaint Inspection on Sept. 19

Follow-up inspection: Violations require further review, but are not an immediate threat to the public.

Total violations: Three total violations, with three high-priority violations

Details of high priority violations:

  • High Priority - Bare hand contact with ready-to-eat food while the establishment is under a foodborne illness investigation. Observed make line employee not wearing gloves place a bun on top of burger. Food sent out before stop sale could occur. Manager instructed employee to wash hands and put on gloves.

  • High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 3 live flying insects in kitchen make/cook line area. **Warning**

  • High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Observed employee on cook line talking on the phone while preparing food and didn't change gloves after handling phone.

Cactus Flower Café, 3425 N. 12 Ave.

Inspection details: Routine Inspection on Sept. 18

Follow-up inspection: Violations require further review, but are not an immediate threat to the public.

Total violations: Four total violations, with three high-priority violations

Details of high priority violations:

  • High Priority - Operating with an expired Division of Hotels and Restaurants license. 06/01/2023 Business license paid in full 06/01/2024.

  • High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Following items held more than four hours inside walk in cooler: beef - 54 degrees Fahrenheit, white rice - 55 degrees Fahrenheit, black beans - 55 degrees Fahrenheit, pulled pork - 51 degrees Fahrenheit. pulled chicken - 53 degrees Fahrenheit, refried beans - 54 degrees Fahrenheit.

  • High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Following items held more than four hours inside walk in cooler: beef - 54 degrees Fahrenheit, white rice - 55 degrees Fahrenheit, black beans - 55 degrees Fahrenheit, pulled pork - 51 degrees Fahrenheit. pulled chicken - 53 degrees Fahrenheit, refried beans - 54 degrees Fahrenheit. **Warning**

Subway, 13019 Sorrento Road

Inspection details: Routine Inspection on Sept. 21

Follow-up inspection: Violations require further review, but are not an immediate threat to the public.

Total violations: Three total violations, with one high-priority violation

Details of high priority violations:

  • High Priority - Toxic substance/chemical improperly stored. Observed bleach on shelf next to paper towels. Employee moved bleached to different shelf away from single service items. **Corrected On-Site**

The Grand Marlin, 400 Pensacola Beach Blvd.

Inspection details: Routine Inspection on Sept. 19

Follow-up inspection: Violations require further review, but are not an immediate threat to the public.

Total violations: Five total violations, with three high-priority violations

Details of high priority violations:

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 10 flying insects in the following locations: 10 flying insects on cable lines between hand washing station and dish machine at bar. **Warning**

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. All items located inside low boy reach in cooler on cook line. Steak - 54 degrees Fahrenheit, chicken - 48 degrees Fahrenheit, scallops - 47 degrees Fahrenheit, fish - 48 degrees Fahrenheit less than four hours. **Warning**

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Item held less than four hours on cook line, beurre blanc 108/115/117 degrees Farneheit. **Warning**

15 restaurants receive a perfect score:

  • Bar Steak, 19 South Palafox St.

  • Hampton Inn Breakfast Bar, 2 Via De Luna Drive

  • Hampton Inn Kitchen, 2 Via De Luna Drive

  • Jamie’s Local Seafood Shack, mobile

  • La Casita Food Truck, 939 N. New Warrington Road

  • La Casita Food Truck, 4539 Saufley Field Road

  • Papa’s Pizza, 400 Quietwater Beach Blvd.

  • Subway, 8187 Fairfield Drive

  • The Grand Marlin, 400 Pensacola Beach Blvd.

  • Traci’s Cherished Creations, mobile

  • Whataburger 890, 2300 Highway 29 South, Cantonment

  • Amy’s Legacy, 5004 Highway 90, Pace

  • Domino’s Pizza 4900, 5611 Woodbine Road, Pace

  • Papa John’s, mobile

  • Poke Bowl Sushi Burritos, 209 Gulf Breeze Parkway

What agency inspects restaurants in Florida?

Routine regulation and inspection of restaurants is conducted by the Department of Business and Professional Regulation. The Department of Health is responsible for investigation and control of food-borne illness outbreaks associated with all food establishments.

How do I report a dirty restaurant in Florida?

If you see abuses of state standards, report them and the Department of Business and Professional Regulation will send inspectors. Call the Florida DBPR at 850-487-1395 or report a restaurant for health violations online.

Get the whole story at our restaurant inspection database.

What does all that terminology in Florida restaurant inspections mean?

Basic violations are those considered against best practices.

A warning is issued after an inspector documents violations that must be corrected by a certain date or within a specified number of days from receipt of the inspection report.

An administrative complaint is a form of legal action taken by the division. Insufficient compliance after a warning, a pattern of repeat violations or existence of serious conditions that warrant immediate action may result in the division initiating an administrative complaint against the establishment. Says the division website: "Correcting the violations is important, but penalties may still result from violations corrected after the warning time was over."

An emergency order — when a restaurant is closed by the inspector — is based on an immediate threat to the public. Here, the Division of Hotels and Restaurants director has determined that the establishment must stop doing business and any division license is suspended to protect health, safety or welfare of the public.

A 24-hour call-back inspection will be performed after an emergency closure or suspension of license.

Visit data.pnj.com/restaurant-inspections to read more.

This article originally appeared on Pensacola News Journal: Cordova Mall food court vendor closed after nine live roaches found