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Kiah Twisselman was boarding a flight to Arizona when she realized that she would have to ask the crew for a seatbelt extender. At the time, Kiah weighed 285 pounds, and after her experience on the flight, she read the book "Girl, Wash Your Face" by Rachel Hollis, which inspired her to make a serious change. Instead of focusing on how much weight she wanted to lose, she set her sights on feeling confident and happy. As a result, Kiah lost 122 pounds and used her experience to coach others. Kelly surprises her by introducing her to author Rachel Hollis, who invites Kiah to her RISE Women's Conference.