Woman Outraged After Her Eyelids Were ‘Superglued Together’ With Eyelash Extensions

Sarah Tyson, left, did not have a good salon experience. (Photo: Facebook/Sarah Tyson)
Sarah Tyson, left, did not have a good salon experience. (Photo: Facebook/Sarah Tyson)

A New Zealand woman is calling for stricter licensing for beauticians after she claimed her eyelids were superglued shut during an eyelash-extension procedure.

Sarah Tyson visited Hairport Hair and Beauty in New Lynn, a suburb of Auckland, and said she could not open her eyes at the end of the treatment.

“When I couldn’t open my eyes, the lady pulled my eyelids apart with her fingers, and when she couldn’t pull them apart with her fingers she cut my eye’s [sic] open with scissors,” Tyson wrote on her Facebook page on Monday.

“After that she said your done [sic],” she wrote.

(Photo: Facebook/Sarah Tyson)
(Photo: Facebook/Sarah Tyson)

Tyson said she expressed her concern to the salon’s manager, Winnie Teo, who responded by telling her to “let the glue sit.”

In a detailed Facebook post, Tyson said that on the following day, the glue had dried so hard she could no longer close her eyes completely.

Her eyelids started to swell, and she claimed puss was weeping out of her tear ducts.

Tyson took multiple photos of her puffy eyelids and the uneven eyelashes before enlisting the help of a professional eyelash technician to remove them.

The removal process took two hours, with the unidentified technician expressing her disgust at the botched extensions.

Teo denied Tyson’s claims of unprofessional service and told the Daily Mail the customer “was happy” when she left the salon.

“After she left the shop, she was happy and had her eyes open,” she said.

Teo said her salon had never received a complaint, despite a website featuring multiple negative comments.

(Photo: Facebook/Sarah Tyson)
(Photo: Facebook/Sarah Tyson)

“Absolutely appalling customer service!!” one woman wrote.

“If there was an option for zero stars, I would,” another said. “I will not be returning.”

Under New Zealand law, beauty salons do not require a license for eyelash extensions.

Tyson is hoping to raise awareness of unregulated salons and is urging women to seek the help of a trained professional for any kind of cosmetic work.

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