A Tesla owner says he got a $14,000 repair bill one day after buying a Model Y. A new report suggests it's part of a much bigger problem.

• A Tesla owner received a $14,000 repair bill for a day-one issue with his Model Y, Reuters reported.

• He said the Model Y's suspension broke with only 115 miles on the odometer.

• Reuters found that Tesla had faced thousands of complaints over suspension and steering issues.

Shreyansh Jain, a former Tesla owner, was hit with a $14,000 repair bill from an issue he encountered less than 24 hours after taking his brand-new Model Y home, a recent report said.

Jain told Reuters part of his electric vehicle's suspension broke when he was driving with his family the day after he'd received delivery of the Model Y. He said the car had 115 miles on its odometer when the suspension issue caused portions of the vehicle to come in contact with the road and Jain to lose steering capabilities.

The Reuters investigation — which cited interviews with more than 20 customers and 9 Tesla workers, as well as thousands of internal documents — found that Jain was one of thousands of Tesla owners to face issues with the company's suspension or steering over the past six years. The publication reported that while Tesla had publicly denied some of the issues and attempted to put the onus on owners, the automaker was more aware of the issues than it had indicated publicly.

Tesla, which disbanded its press department years ago, did not immediately respond to a request for comment. Elon Musk has admitted in the past that the carmaker has faced some quality issues, especially during production ramps.

"When you go faster, you just discover these things," he told the auto expert Sandy Munro in 2021. "If we knew them in advance, we'd fix them in advance."