What a 2,000-mile Ford C-Max Hybrid road trip reveals about its missing mileage

For the last two weeks of 2012, my family drove a Ford C-Max Hybrid. We took it on freeways and on country roads, into big cities and through pine forests. At times, it was full of luggage and food, and other times, it contained nothing but our oversized winter coats and us. It ventured through rain and snow, freezing cold and warm winter days. It went up steep hills and through mountain passes, and experienced equally aggressive drops. Though we never veered off paved roads, we still drove the crap out of that car. We saw most of the South in our C-Max. Even Arkansas.

When the C-Max debuted last year, promising 47 mpg city, 47 highway, 47 total, and a name that sounds like a shoddy nutritional supplement, it was dismissed as almost too good to be true. And it was.

Once the pros, not to mention the customers, got their hands on the C-Max steering wheels, those claims turned out to be as false as Castro’s teeth. Consumer Reports, the most objective source imaginable, couldn’t get the C-Max’s mileage over 38. Online boards began to fill with angry posts from drivers who were seeing numbers like 35 and 36. In December, a California law firm filed a class-action suit against Ford, speared by a guy who was pissed off about his C-Max's 37 average. I just had to try it for myself.

While I’ve never claimed to be a great driver, or even a particularly good one, I do know something about hybrids. We’ve been a Prius-driving family since 2006, and have gotten used to the concept of gliding to save a dollar. It’s been a long time since I’ve gotten fewer than 44 mpg on my daily driver, and just as long since I’ve had to fill up more than a couple of times a month.

The Prius V, which the C-Max is targeting directly, reliably gets 42 mpg. By comparison, the C-Max is pure mendacity. I saw the MPG video-game meter in the left corner of the dash display hit 47 once, the first time I took it to pick my son up at school, a ten-minute drive, almost entirely downhill, which I did with the windows open and my foot almost entirely off the gas pedal. After that, I drove it around town, in warm weather, for a couple of days and watched the numbers gradually drop, finally settling in the 36-37 range. Then we took it on our annual holiday death-march to visit my mother-in-law in Nashville.

After the first two hours of the trip, we were feeling somewhat optimistic.

The C-Max is a little hatchback, but it has a deceptive amount of storage. We were able to fit three suitcases, a big box of presents, a few random bags of stuff, a child, and a small dog, and we were still all able to breathe inside. It boasts a decent amount of zip and maneuverability, and all the modern plug-ins and doo-dads that you expect from a $30,000 hybrid, everything, that is, except for gas mileage.